Privacy Policy

Last Updated: 2024-08-31 04:54:08

At MotionHost, we are committed to safeguarding your personal information. You consent to the data collection and usage outlined in this Privacy Policy by using our services. This policy explains what personal information we collect, how and when it is used or shared, and how you can correct any inaccuracies. It also outlines our online information practices and your choices regarding collecting and using your information.

A. Who We Are

MotionHost offers a range of web hosting solutions, domain name registration, and related services to businesses, individuals, non-profit organizations, and others. Our services help meet a variety of technological needs. Information collected in connection with our services may be hosted on servers located in Bangladesh or other jurisdictions and processed or accessed outside the European Economic Area by us or our service providers. By using our services, you consent to this transfer of your information.

B. Information Collected

We collect various types of information to provide you with the products and services you purchase and for the purposes described below. This information may be collected through automated means like communication profiles or cookies.

1. Personal Information: This may include your name, address, phone number, email address, payment details, domain name, and credit card information. Financial information is used solely for billing purposes.

2. Cookies and Tracking: We store your preferences and login information and provide personalized functionality. We may also use cookies to collect information for statistical purposes to improve our services.

Types of cookies include:

    Required cookies for website functionality.

    Performance cookies for website usage analysis.

    Functional cookies to remember your choices.

    Advertising cookies for relevant ads.

    You can manage your cookie preferences through your browser settings.

3. Customer Surveys: Participation in our surveys is voluntary and helps us improve our services. Your information will remain confidential even if third-party service providers conduct surveys.

4. Social Media: Our website includes features that may collect your IP address and which page you are visiting. The privacy policy of the company providing these features governs them.

5. Third-Party Data: This policy does not cover data collected by third-party websites hosted by MotionHost or domains registered through us. Evaluate third-party privacy policies independently.

C. Information Use

1. Personal Information: Collected information is used for billing, service provision, and support. We may use it to determine customer needs, promote products and services, or generate non-identifying aggregate profiles. We take precautions to prevent unauthorized access to your information and may require additional identity verification for account access.

2. Log Files: We use IP addresses to analyze trends, administer our site, and gather broad demographic information. Log files may include personal information due to normal IP address functions and web browsing.

D. Disclosing Information

1. Partners and Sponsors: We may share your information with partners or sponsors to offer products or services. We may also disclose anonymous data to potential partners and third parties within our corporate family. These parties must agree to keep your information confidential and use it only for agreed purposes.

2. Service Providers: We may transfer your information to third-party service providers who assist us in providing our services. These providers are authorized to use your information only as necessary to perform their functions.

3. Domain Registration: Per ICANN rules, domain registration information must be publicly accessible through WHOIS searches. We may also provide this information to third parties under a bulk access agreement.

4. Legal Reasons: We may share your information to comply with legal obligations, respond to legal processes, establish or exercise legal rights, prevent fraud, prevent harm, or investigate Terms of Service violations.

E. Your Options

1. Correcting/Updating Personal Information: You can correct, update, or remove your data through our billing system or by emailing us at support@motionhost.com.bd

2. Opt-Out: You can opt out of specific data uses by updating your preferences in our billing system or contacting us.

3. Public Forums: Information disclosed in public areas of our website becomes public. Exercise caution when disclosing personal information. Contact us to request the removal of your personal information from public forums. We may not always be able to remove the information, but we will inform you if we cannot.

F. Data Security

Correcting/Updating Personal Information: If your information changes or if you no longer desire our services, we will provide a way to correct, update, or remove your data in our records. In most cases, this can be achieved via our billing system at https://portal.motionhost.com.bd/ or by emailing us at support@motionhost.com.bd

Opt-Out: You can opt out of specific data uses and updates to your personal information. This can typically be managed through our billing system at https://portal.motionhost.com.bd or by contacting us at support@motionhost.com.bd.

Public Forums: Please remember that any information you disclose or post in public areas of our website or the Internet becomes public information. Exercise caution when deciding to disclose personal information in these areas. To request the removal of your personal information from our community forums or testimonials, contact us at support@motionhost.com.bd. In some cases, we may not be able to remove your personal information, in which case we will inform you why we cannot do so.

G. Children

Our website is not directed towards children under 13; we do not knowingly collect personal information from children. If we become aware of such information, we will delete it.

H. Reseller Relationships

Customers should contact the reseller directly for access, correction, or deletion requests for reseller-related data. We will assist resellers in responding to such requests.

I. Changes to This Policy

We may revise this Privacy Policy at any time. Material changes will be communicated to you in advance, and you can opt out of differing uses of previously collected information. We encourage you to review this page periodically for updates.

J. Contacting Us

For questions about this Privacy Policy or our data practices, contact us at:

MotionHost:

    Address: 252, Senpara Parbata, Mirpur 10, Dhaka, Bangladesh 1216

    Email: mail@motionhostbd.com

    Hotline: +8801990000415

    Trade License: TRAD/DNCC/098119/2022

This Privacy Policy was last modified on July 11, 2024